Meet the writers contributing to Prediction Pridays
I’m Bill Staikos and I am a Customer & Employee Experience leader whose mission is to help practitioners and leaders in this space get better each day. Aside from this newsletter, I also started a podcast called 'Be Customer Led' to explore the intersections of CX, EX, and how companies develop leaders and cultures maniacal about the customer. Listen where you download your podcasts (eg, Apple, Spotify, Amazon), or at www.becustomerled.com. Be curious. Have deep conversations with people. Challenge yourself to learn and grow every day. All opinions are my own.